At Wrikit, we pride ourselves on transparency and fairness, therefore it's vital to keep a clear and comprehensive refund policy. In the event that you'd like to request a refund, please read the subsequent terms carefully.
If you have topped-up money in your account and have not utilized it, then you are eligible for a refund. Funds already employed for content editing services are non-refundable. The refund policy applies strictly to unused funds in the balance of your Wrikit account.
Please understand that refunding is a crucial operation, so we'd appreciate it if you follow these steps:
Upon receiving your refund request, our dedicated customer service team will confirm the details and refund the balance to your original method of payment. The processing time might depend on the policies of the respective financial institution.
You will receive an email notification once your refund has been processed. Should you have any queries regarding the refund process or its status, don't hesitate to email [email protected].
By using our services, you indicate acceptance of this refund policy. Wrikit reserves the right to alter or modify these terms at any time without prior notice. Your continued use of our services following such changes signals your acceptance of the new terms.